1. Introduction
Welcome to One Nonverbal Ecosystem LLC (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our websites (tatianateppoeva.com) or participate in our courses, assessments, coaching, and related services.
By using our websites, enrolling in a program, or submitting information to us, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
a. Personal and Contact Information
Name, email address, phone number, and country
Billing address and limited payment details (for example, transaction ID and purchase confirmation). Full credit card data is never stored or seen by us; only limited transaction details (like date, amount, and confirmation ID) are retained for accounting purposes; payments are processed securely by our payment partners (e.g., Stripe and PayPal).
b. Course and Transaction Data
Purchase history, enrollment details, and activity within GoHighLevel portals or connected learning systems.
c. Surveys, Quizzes, and Assessments
Responses to profiling questionnaires, self-assessments, and course forms related to programs such as BuyerMatch™, Executive Presence Code™, or PPTypes™.
d. Uploads and Creative Submissions
Drawings, reflections, or written materials voluntarily submitted during NeuroGraphics® exercises or coaching programs.
e. Automatically Collected Information
Browser type, IP address, device, and usage statistics collected via cookies, pixels, and analytics tools.
3. How We Use Information
We use collected data to:
Provide, personalize, and improve your experience in our programs and services
Process payments and deliver receipts
Communicate via email or SMS (including newsletters, updates, and promotional offers)
Deliver and measure advertisements on Meta, Google, and similar platforms
Improve website performance and customer experience through analytics
Comply with legal and tax obligations
You may unsubscribe from marketing communications at any time by clicking “unsubscribe” or contacting us directly.
4. Legal Bases for Processing (EU/UK Users)
If you reside in the European Union or United Kingdom, we process your data under one or more of the following legal bases:
Consent (for newsletter or marketing opt-ins)
Contract performance (to provide purchased services)
Legal obligation (for record keeping)
Legitimate interest (to improve programs and communications)
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Understand how visitors use our site
Remember preferences and optimize performance
Measure marketing effectiveness through analytics and ad platforms
You can manage or disable cookies through your browser settings. EU/UK visitors may see a consent banner and can withdraw consent at any time. Disabling some cookies may limit certain site functions.
6. Data Sharing and Third Parties
We may share limited data with trusted service providers that help operate our business, including:
Payment processors (for secure payments and refunds)
Email and CRM systems (for course delivery and communication)
Analytics and advertising partners (for performance tracking and personalized marketing)
Video hosting and conferencing platforms (for live sessions and access to recorded materials)
Secure cloud storage and workflow automation providers (for data backup and business operations)
These partners are bound by confidentiality and may only use data as needed to perform contracted services.
7. Data Retention (How Long We Keep Information)
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
In general, we retain data for up to 5 years after your last interaction with us, unless a longer period is required for accounting, tax, or legal reasons.
You may request deletion earlier (see Section 10).
8. Data Security
We use secure hosting, encryption, and password protection to safeguard your information.
While we take reasonable steps to protect data, no online transmission or storage system can be guaranteed 100% secure.
9. International Data Transfers
If you access our services from outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ. We rely on safeguards such as Standard Contractual Clauses (SCCs) and data processing agreements where applicable.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent to marketing communications
Request a copy of your data
Lodge a complaint with a data protection authority
To exercise these rights, please contact [email protected]. We may request verification before acting on your request and will respond within 30 days.
11. Children’s Privacy
Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal data to us, contact us and we will remove it promptly.
12. Policy Updates
We may update this Privacy Policy occasionally to reflect business or legal changes.
Any revisions will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the revised version.
13. Contact Information
One Nonverbal Ecosystem LLC
15790 Redmond Way, #1048
Redmond, WA 98052 USA
Email: [email protected]
Last Updated: October 2025